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prorata leap year needs fixing


nabil

Fix prorated billing and leap year for new customers  

5 members have voted

  1. 1. Fix prorated billing and leap year for new customers

    • Of course
      3
    • No
      1
    • Don't care
      1


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Prorate is broken. For all of you that use prorated invoicing, it doesn't work properly during a leap year. While an existing customer probably won't notice a few pennies difference, a brand new one will! If a new customer selects monthly or quarterly, no problem. If they select semi annual or annual, a few pennies are added due to the leap year.

 

If you advertise an annual price of say £49.99, that is what a new customer expects to pay, not £50.13. There's an easy fix, exclude new customers from prorata on the day that they sign up. But no, this is the advice I was given:

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"Thanks for taking the time to provide your feedback, I can advise that development have considered this in the past and that there are no plans to change this behaviour at present due to the aforementioned reasons.

 

However if you wished to add extra notices explaining leap years to your customers, that is certainly possible with an order form template customisation. The relevant documentation is located at http://docs.whmcs.com/Order_Form_Templates"

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Wrong answer - do you want us to lose new customers. I certainly wouldn't sign up for a service that advertised one price and then changed it at checkout. Would you?

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