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Changed to Dedicated IP


aubrey114

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Hi All,

After I recently installed integrated and customized WHMCS, I went to my ISP and got an SSL certificate which required a dedicated IP address. Once that propagated, I can no longer get in to my Admin area.

 

My account page shows my license is valid but the login page says the license is invalid. It shows my old IP address. Is there a way to change it to the correct IP.

 

I submitted a support ticket to Host Gator.

 

Aubrey

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Hello Aubrey114,

 

You just need to "Re-issue" your WHMCS license key.

 

If you purchased from WHMCS directly then you should have a login to Reissue the license yourself. If not then your Web Host may have to do it for you.

 

That will instantly solve your problem.

 

Best,

Trevor~

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