MJHost Posted August 18, 2015 Share Posted August 18, 2015 I am receiving reports that my clients are unable to login to the client area of my website. They have stated there is no error message. They are entering the correct email address/password combination, clicking the login button, the page is refreshing, and the login details are removed from the form. I have checked the activity log, and nothing seems out of the ordinary. Anyone experience this before, or have any suggestions? 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted August 19, 2015 Share Posted August 19, 2015 Are they using symbols in teh password (there have been 'issues' with certain characters before) ? 0 Quote Link to comment Share on other sites More sharing options...
MJHost Posted August 19, 2015 Author Share Posted August 19, 2015 Are they using symbols in teh password (there have been 'issues' with certain characters before) ? No. I have found a pattern with regards to the issue though, in that, it appears to be affecting clients logging in, when using the new Microsoft Edge browser, included with Windows 10. 0 Quote Link to comment Share on other sites More sharing options...
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