Clients' credit balance always shown as 0.00

[mauriez]

Hi!

 

We are looking at the upgrade to WHMCS v6. Once you have worked

around the Smarty v3 changes most of the issues are solved. There is

however one very annoying thing that's haunting me. Hopefully someone

knows and can help me out.

 

Basically the Clients credit balance shown in the Client Summary always

is 0.00.

 

I have added a new client via the Admin Panel. Once created, I look at

the client summary and click "Manage Credits". I then simply add credit

to the users account. I close the "Manage Credits" window and reload

the client summary. Credit balance shown here remains 0.00.

 

The database shows the credits I have added in tblclients.credit.

 

When adding the {debug} flag to a user template, I see that

 

$clientsdetails.credit = 100 (the balance I added)

$clientsstats.creditbalance = EUR 0.00

 

Looking forward to your suggestions!

 

-- Maurice

[sentq]

as i understand credit balance = due or overdue amount of money your client have to pay.

 

for example create new invoice for this client and make it's total 200 EUR, also specify due date in past and check!

[mauriez]

Hi!

 

Thanks for your answer. That would be new for me.

 

What's even stranger is this: I added a 0.00 unpaid invoice for the user

that I gave 100EUR credit.

 

The the customer credit is 100 eur!

 

When I remove the 0.00 unpaid invoice again, customer credit is 0.00 again

 

So strange...

 

-- Maurice

[mauriez]

So... I narrowed down the problem a bit more.

 

It seems that Credit Balance is only displayed correctly if the

customer has an unpaid invoice. Maybe a boolean stating

'has unpaid invoices' controls the Credit Balance flag.

 

Anyone?