iLinux85 Posted August 12, 2015 Share Posted August 12, 2015 Hello is there anyway to disable Clients from re-open Closed Ticket in WHMCS 6.0.1 ? Regards 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted August 12, 2015 Share Posted August 12, 2015 you can hide "add reply" button from client area when the ticket status is "Closed". the easy way 0 Quote Link to comment Share on other sites More sharing options...
iLinux85 Posted August 12, 2015 Author Share Posted August 12, 2015 Hello if you can help me provide the way or the code for doing that . i would be appreciated regards 0 Quote Link to comment Share on other sites More sharing options...
iLinux85 Posted August 20, 2015 Author Share Posted August 20, 2015 can someone tells me how to implement the code {if $status eq "Closed"} This ticket has been closed, please open a new ticket. {else} {/if} in the new template of 6.0.1 whmcs ? 0 Quote Link to comment Share on other sites More sharing options...
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