Jump to content

Update 6.0.1 failed


PARoss

Recommended Posts

Error after copying files, and trying to log in:

 

Warning: PDO::__construct(): The server requested authentication method unknown to the client [mysql_old_password] in /home/paross/public_html/support/vendor/illuminate/database/Illuminate/Database/Connectors/Connector.php on line 47

Critical Error

SQLSTATE[HY000] [2054] The server requested authentication method unknown to the client

 

Ideas?

Link to comment
Share on other sites

I got this error on first attempt to upgrade, here is what I did to fix it:

 

- Log into cPanel

- Go to MySQL Databases

- Remove "Privileged User" from the whmcs database

- Add the privileged user back in again (same username and password as before)

- Then assign user to the database again

 

You should be able to continue with your install.

 

Good luck!

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated