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Ticket Password Capture


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I have had a look around and unable to find such a Module on the forum/google, so thought I would ask if anyone knows of such a module.

 

Some support systems allow a user to add their SSH/Login details to a support ticket for use during the ticket, once the ticket is closed/resolved these details are removed completely from the system. Like the CPanel Ticket Support system if anyone has ever contacted CPanel directly.

 

However I have been unable to find such a module/feature.

 

The basic feature is the core one above, however would be good if their was some additional functionality like CPanel with SSH Key's and being able to only let the Support Engineer open a SSH session from a link and not be able to see the password in clear text.

 

Happy to pay for such a module/addon, not looking for free.

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check this addon module: http://forum.whmcs.com/showthread.php?76934-AlfnyHost-WHMCS-Ticket-Sensitive-Data

 

if you need something different contact me here for quote

 

- - - Updated - - -

 

check this addon module: http://forum.whmcs.com/showthread.php?76934-AlfnyHost-WHMCS-Ticket-Sensitive-Data

 

if you need something different contact me here for quote

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Just what I was looking for minus a couple of extra features, not sure how I didn't find this using google search!

 

Thanks,

Ashley

you welcome,

 

try to ask the developer if he can add these features for you, or if he had any plan for it in future release

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