Why can't we have every variable on every page?

[senseless]

Why can't we have every variable on every page?

 

I wish WHMCS would put more thought into development of their software. You designed a piece of software that was supposed to be more customizable and easier to use than other billing options on the market. But what you made was a cookie cutter billing system that attempts to force everyone to conform to a standard of how a product should be sold.

 

Please realize that people use your software for all sorts of services that aren't just web hosting companies. Some people may want their clients to have product information on the client area. Too much to ask for? You would probably argue that it's too database heavy. I would counter argue that I just put more queries in this template because of lack of documentation and lack of support for customization than you would have had to begin with.

 

Can you at least decode SOME of the pages?

 

How about the cart? Does the cart need to be encrypted? I'd really love to customize the cart. But I can't. If I want to I need to build my own cart PHP file and custom page to handle the entire process. At that point, I might as well just roll my own billing system! Maybe I should, you guys could use some competition.

 

I love this quality documentation...

Custom Template Variables

 

Not all variables are available on every page, and if the variable you wish to use isn't there, then you would need to obtain this yourself.

 

Hooks:EmailPreSend can be used to create your own smarty variables to use on email templates.

 

Thanks for the heads up -- I would have never known that after I just spent 8 hours trying to figure out how to get a product id on the client area home -- Btw, THAT IS ALL THE INFORMATION THERE IS ABOUT CUSTOM VARIABLES. THE DOCUMENTATION IS ...................... USELESS............... and do you know how long that documentation has been that way? At least 4 years. I'm pretty sure nothing new has been added and nothing has been modified in the documentation since I first purchased the software in 2009 (and now own 3 copies of ).

 

I'm starting to feel that everything about WHMCS was an afterthought. Even making money....... I love how you rolled out the latest version of 5 as 6 just so you could get everyone to renew their support contracts in order to upgrade. Wonderful business practices right there. Should have thought about your need for cash flow when (more like "if") you created your business plan.

 

</v6rant>

 

Can you at least put up a wiki so us customers can support ourselves?

Edited July 14, 2015 by senseless