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Some Problems


Ehsan

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I have just bought a whm monthly license but there are some problems with the script when u select Domain Availability Checker it doesnt show any domain extensions in the list like .com .net ot .org and it also doesnt shows the 5 idgid code necessay to run the domain name checker :?

 

2. I want to add things to the knowledgebase like answers to questions etc how do i do that i cant seem to find any option for that

 

3. Iwant to provide users downloads to help them buid their websites how do i add downloads to the downloads section and can i make the download section avilable to customers only so they have to login to download things

 

4. How do i add Announcements to the Announcements section again no option for that :?

 

Please Reply Soon.. :roll: Iam waiting :cry:

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  • WHMCS CEO

If you want a response to support questions you should email the support desk, not post on the forum. However, in answer to your questions:

 

1. You need to setup your domain pricing in Configuration > Domain Pricing with extensions in the format ".com", ".net", ".org" etc...

 

For the 5 digit code you need the GD Image Library installed on your server

 

2,3,4. All these features can be accessed from the Support Center menu in the admin area.

 

Regards,

 

Matt

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Well thankyou for your response but i bought the license from one of your resellers i didnt knew this was your oficial site and the reseller gave me no support ticket or anything so i suppose i will have to rely on the forums while from next month i will buy from here while if u cna please can u explain a little bit about GD image library thankyou for your help

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If you get your hosting from a website host then you'll have to talk to them to see if they have GD image library installed. Most do, but best checking.

 

P.S. His reseller wasn't WHMCS Licenses. We provide links and support from Matt and our staff.

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Well thankyou for your response but i bought the license from one of your resellers i didnt knew this was your oficial site and the reseller gave me no support ticket or anything so i suppose i will have to rely on the forums while from next month i will buy from here while if u cna please can u explain a little bit about GD image library thankyou for your help

 

Who was your reseller? This should be brought to peoples attention as it makes WHMCS look bad when resellers do this.

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Well i wont tell about the reseller i think but i need to say can u check ur support tickets i have changed my website ip and the lcense wont work now can u check your support tickets please and set the new ip for my license thankyou :)

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You can simply click "Reissue license" and then change the license in your configuration.php file.

 

Then, your new license should bind to your new IP.

 

Last time I reissued my license I didn't have to change the license number, it just reset the website IP to blank and bound to my new site IP.

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