keneso Posted February 26, 2015 Share Posted February 26, 2015 Hi, I have setup the server as seen here http://docs.whmcs.com/CPanel/WHM I see the server (only one) listed, and with * indicating default I've added the whm package names in the products > modules > cpanel setting - have not added any other info there. When I go to utilities > cpanel/whm import there is nothing in the server dropdown to select from. What am I missing? Thank you. 0 Quote Link to comment Share on other sites More sharing options...
PascM Posted February 26, 2015 Share Posted February 26, 2015 Hi, Have you tested the connection if it's ok ? Can you auto create accounts on your server ? 0 Quote Link to comment Share on other sites More sharing options...
keneso Posted February 27, 2015 Author Share Posted February 27, 2015 Thank you. Hi,Have you tested the connection if it's ok ? Will you please tell me how to test connection? Can you auto create accounts on your server ? Do you mean using WHM, or else? 0 Quote Link to comment Share on other sites More sharing options...
sentq Posted February 27, 2015 Share Posted February 27, 2015 when you add the server as cPanel or Plesk a red button will be displayed to "Test Connection" this functionality was added recently anyway WHMCS v5.3.9 i don't remember 0 Quote Link to comment Share on other sites More sharing options...
keneso Posted February 27, 2015 Author Share Posted February 27, 2015 Thank you. For some reason (maybe my distraction) the type was not selected, anyhow I get a timeout error. I have contacted the hosting company, hopefully will be solved soon. In case I'll post back. 0 Quote Link to comment Share on other sites More sharing options...
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