Clients confirmation emails after domain registration - Resellerclub

[zigzagweb]

Hi there

 

 

When a client register a domain through WHMCS/Resellerclub a large number of emails are generated from both WHMCS and Resellerclub.

 

This is very confusing for the customer who think they register their domain with one site to have 2 accounts to manage the same domain & associated emails boxes

 

There is no way to turn off those emails from resellerclub they claim those registration and later pre renewal emails are compulsory and can not be turned off even though whmcs generates them any way.

 

Is there any way to resolve it?

[DTSP]

Hello,

 

You can disable RC notifications :

Go to the client area of RC, Setting> Email Preferences

 

Regards,

[id2d]

I have a similar question, but the above mentioned Setting> Email Preferences isn't as granular as I was hoping.

 

Since the whole system defaults with a supsersite 2, I thought I might as well give that a domain name and leave it open.

Is there any way to allow emails for customers who buy through supersite, but if they buy through my main business's WHMCS it leaves the emails to WHMCS?

 

Failing that, is there any way to disable Supersite 2 so that the only way to my business is my main site?

[sentq]

Since the whole system defaults with a supsersite 2, I thought I might as well give that a domain name and leave it open.

Is there any way to allow emails for customers who buy through supersite, but if they buy through my main business's WHMCS it leaves the emails to WHMCS?

If your clients buy from supersite all emails also their account will be only available through MyOrderBox not from WHMCS, so they will not get any from WHMCS.

 

Failing that, is there any way to disable Supersite 2 so that the only way to my business is my main site?

This one can be achived by changing the "Branding Settings", Go to Settings -> Branding Settings -> SuperSite & PartnerSite -> *Fully-Branded URL* this is where you can specify your website URL