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I am trying to install the software. I am getting this error Site error: the file /home/portal/public_html/whmcs/install/install.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator. I had my management company install the ion loader on my server and then tried to install and still get the same error. Are there any other things that might need to be installed or changed?

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I am trying to install the software. I am getting this error Site error: the file /home/portal/public_html/whmcs/install/install.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator. I had my management company install the ion loader on my server and then tried to install and still get the same error. Are there any other things that might need to be installed or changed?

 

Did you restart apache? It obviously isn't loaded properly.

 

 

Pete

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