Jump to content

Review & Checkout Page Not Functioning Correctly


networxdbn

Recommended Posts

Hi Guys,

 

Im having an issue on the Review & Checkout page of my website. I can add a service to my shopping cart, but when i check out, im having issues.

 

The 2 tabs (New Customer & Existing Customer) --- When the "New Customer Tab Is Clicked, it shows all the fields that need to be filled out by a new customer.

 

BUT

 

When i click the "Existing Customer" Tab, the option to fill in your username/email address and password does NOT show up??? and the same goes for when i click on "Credit Card" as payment method on the Review & Checkout page, the option to enter credit card details does NOT show up???

 

But, when i click on the "Complete Order" button, the page then reloads with the errors saying "username and password not vaild, and your credit card information is incorrect" ..... THEN shows the fields to fill in all the information!! :cry::?::?::?:

 

If you can understand what im trying to say, PLEASE can someone help me before i get brain freeze and die of frustration!! lol

 

could it be a JavaScript Issue? as i take it that JavaScrip is what makes the fields appear when either "existing customer" and "Credit Card" Tabs are pressed?

Untitled-7.jpg

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated