Suren Posted November 18, 2014 Share Posted November 18, 2014 When I have a pending order, I click to accept it and I get this error message: Order Accept Encountered Problems FreeRadius Database Query Error: Access denied for user 'hideands_jay'@'localhost' to database 'radius' I'm not sure what the exact problem is because this is the first time this has happened. All other orders went through just fine. I hope somebody can help me, thanks! 0 Quote Link to comment Share on other sites More sharing options...
4tified Posted November 20, 2014 Share Posted November 20, 2014 When I have a pending order, I click to accept it and I get this error message: Order Accept Encountered Problems FreeRadius Database Query Error: Access denied for user 'hideands_jay'@'localhost' to database 'radius' I'm not sure what the exact problem is because this is the first time this has happened. All other orders went through just fine. I hope somebody can help me, thanks! Although this shouldn't really be an issue if you were able to successful approve order before, is the WHMCS install on the same server as the Freeradius install (because of localhost)? Also is there still open slots in the database? (As set under the "Servers" section under "Setup" in WHMCS) If its never happened before and its a one time issue, I would just enter that customers details into the Freeradius database manually. If this issue happens again in the future then maybe something is actually wrong. 0 Quote Link to comment Share on other sites More sharing options...
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