impactgc Posted October 3, 2007 Share Posted October 3, 2007 I had a customer who had a credit. She gets her invoice and wants to pay. When she try to pay it doesn't subtract the credit from the invoice -- or at least when she tries pays. SO how does the credit work and how is it automated? How does the customer "use it"? I do see the option under invoices for the admin. Thanks, Adam 0 Quote Link to comment Share on other sites More sharing options...
kris1351 Posted November 8, 2007 Share Posted November 8, 2007 You have to apply the credit to the account in the invoices. 0 Quote Link to comment Share on other sites More sharing options...
impactgc Posted November 8, 2007 Author Share Posted November 8, 2007 I would think it would auto- apply. Adam 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted November 8, 2007 WHMCS CEO Share Posted November 8, 2007 If she had credit at the time the invoice got created, it would have been applied. Matt 0 Quote Link to comment Share on other sites More sharing options...
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