Cain72 Posted October 27, 2014 Share Posted October 27, 2014 Hi guys, i wanted to resend my new clients emails again, but within the customer profile page, over on the right side within the drop down "which email would you like to send again" menu, i cant seem to find the original emails (in the list below) that go out with the usual new order.. am i missing something or is there another way around this ? emails sent thus far, email - Welcome email - New Account Information email - Domain Transfer Initiated email - Order Confirmation thank you for your time.. Cain 0 Quote Link to comment Share on other sites More sharing options...
Cain72 Posted October 27, 2014 Author Share Posted October 27, 2014 just for clarity its the initial emails with server connection username passwords etc detailed information that im looking to resend.. if anyone could clarify how to do this, that would be very helpfull.. Cain 0 Quote Link to comment Share on other sites More sharing options...
Cain72 Posted October 27, 2014 Author Share Posted October 27, 2014 bump ... anyone pls ? 0 Quote Link to comment Share on other sites More sharing options...
m8internet Posted October 28, 2014 Share Posted October 28, 2014 It is not possible to resend the Hosting Account Information eMail This is my solution - Copy the content of Hosting Account Information eMail Create a new Template called : Existing Account Information If a customer loses their Account information, this can be sent as and when required 0 Quote Link to comment Share on other sites More sharing options...
Cain72 Posted October 28, 2014 Author Share Posted October 28, 2014 thanks for your reply m8internet, that was the plan B i had lined up as well, good to know that the info cant be resent .. thanks again Cain 0 Quote Link to comment Share on other sites More sharing options...
adroitssd Posted October 28, 2014 Share Posted October 28, 2014 Go to client page and product/services . Go to bottom you will find resend product welcome email . Just click it your customer welcome email will be sent ! 0 Quote Link to comment Share on other sites More sharing options...
Cain72 Posted October 28, 2014 Author Share Posted October 28, 2014 turborx15, legend !! worked like a charm mate, just FYI, when i tried to recreate a new template of the "new account information" version ... with no modifications, once sent, no server or account info was populated with the new template (its not pulling the info from the {$varwhatever}.. so it seems you cant even do it that way .. i guess it all comes down to learning every nook and cranny of this wild beast that is whmcs ! heh thanks again guys very helpful Cain 0 Quote Link to comment Share on other sites More sharing options...
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