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Upgrade Email not being sent?

ADz83

By ADz83
in Using WHMCS

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ADz83 Senior Member

ADz83

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Does anybody know of any possible reasons why upgrade emails would not be sent?

 

I have created custom email in templates and also chose that email in products upgrade option but for some reason they are just not being sent?

 

Anybody have any ideas as to what could cause this? :(

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