FinLy Posted September 29, 2007 Share Posted September 29, 2007 Yes, Matt and Joe!! I love them. They replied all my question, wow, within 10 minutes. Will stay with whmcs forever! Great job, guys! 0 Quote Link to comment Share on other sites More sharing options...
Retired Forum Member WHMCS Joe Posted September 29, 2007 Retired Forum Member Share Posted September 29, 2007 Thank you for the positive feedback it's always appreciated. 0 Quote Link to comment Share on other sites More sharing options...
sisgroup Posted September 29, 2007 Share Posted September 29, 2007 Yes they are really good for support and they do listen to people when they request things for future version of WHMCS if you look in thier DEV tracker you can see alot of what people have asked for 0 Quote Link to comment Share on other sites More sharing options...
Nordevco Posted September 30, 2007 Share Posted September 30, 2007 I have to agree! WHMCS has been wonderful with response time! I've checked out other billing software and with customer support being VERY important, WHMCS has been great. 0 Quote Link to comment Share on other sites More sharing options...
dspotter Posted October 8, 2007 Share Posted October 8, 2007 Never have to wait a long time for a reply! I can't imagine how many tickets they get a day, I am sure they get a lot and things are ALWAYS answered very quickly. Had a reply and resolution to an issue I had within 5 minutes which is simply amazing. Hard to find this kind of support, I've waited much longer for PAID support elsewhere! Keep up the great work guys, I've been with y'll for a while and will continue to do so but just had to chip in here again as y'll continue to just do a terrific job. 0 Quote Link to comment Share on other sites More sharing options...
Baja Posted October 8, 2007 Share Posted October 8, 2007 Ya they even reply to my questions here in the forums. I don't know what to use, their ticket system or their forums, either way they hook me up. Baja 0 Quote Link to comment Share on other sites More sharing options...
railto Posted October 9, 2007 Share Posted October 9, 2007 after having used mb and getting next to no support from them, i mean for something as simple as getting an updated file it took near a day with mb, with whmcs i waited what, half an hour. these guys are excellent, offer great support and stand by their product, thanks guys 0 Quote Link to comment Share on other sites More sharing options...
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