deezon Posted September 1, 2014 Share Posted September 1, 2014 I've been using Google Apps to pipe emails into ticketing system for over 3 years now. I use the following CRON job: */5 * * * * php -q /home/xyzuser/public_html/clients/pipe/pop.php From past couple of months, I'm facing a strange error. Whenever a new email arrive, it's imported over and over again into the ticketing system and I end up having 150+ tickets. Each subsequent duplicate ticket arrive within 5 minutes of each other. Also, now the previously imported tickets are again being re-imported into the system. Clients have started calling what's going on with our system and I'm left without a clue as to how to resolve it. WHMCS technical support has tried to help but in vain. I'm using the latest version now but the error still persists. Can someone please guide me with this? 0 Quote Link to comment Share on other sites More sharing options...
SeanP Posted September 1, 2014 Share Posted September 1, 2014 Is there something on the Google side, where you can tell it to remove the email from the server once it's downloaded? Another words, once the email is retrieved via POP, it probably needs to be deleted from Google. It sounds like the email is remaining on the mail server, and being downloaded each time your cron job runs. 0 Quote Link to comment Share on other sites More sharing options...
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