NetworkTown.Net Posted August 3, 2006 Share Posted August 3, 2006 Help i have installed successfually the stable version and now i get this error when i go to billing/index.php Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/home/proxhost/public_html/billing/../../../../home/ioncube/ioncube_loader_lin_5.1.so) is not within the allowed path(s): (/home/proxhost/:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/proxhost/public_html/billing/index.php on line 3 Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/home/proxhost/public_html/billing/../../../../ioncube/ioncube_loader_lin_5.1.so) is not within the allowed path(s): (/home/proxhost/:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/proxhost/public_html/billing/index.php on line 3 Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/home/proxhost/public_html/billing/../../../ioncube/ioncube_loader_lin_5.1.so) is not within the allowed path(s): (/home/proxhost/:/usr/lib/php:/usr/local/lib/php:/tmp) in /home/proxhost/public_html/billing/index.php on line 3 The file /home/proxhost/public_html/billing/index.php has been encoded with the ionCube PHP Encoder and requires the free ioncube_loader_lin_5.1.so ionCube PHP Loader to be installed. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 3, 2006 WHMCS CEO Share Posted August 3, 2006 This is the wrong forum so I am moving the post to the Technical Issues section. It looks as if your host has some restrictions in effect which will prevent using the Ioncube Runtime Decoders. You will need to contact your host to get Ioncube installed in php.ini. Regards, Matt 0 Quote Link to comment Share on other sites More sharing options...
NetworkTown.Net Posted August 4, 2006 Author Share Posted August 4, 2006 HI I own a server i did what was in the maual i found on your site on how to install it. 0 Quote Link to comment Share on other sites More sharing options...
thernes Posted August 4, 2006 Share Posted August 4, 2006 If you own the server, you need to turn off the php open_basedir protection (at least for the user that is using the whmcs script) 0 Quote Link to comment Share on other sites More sharing options...
NetworkTown.Net Posted August 4, 2006 Author Share Posted August 4, 2006 Do you have a guide some where how to do this? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 4, 2006 WHMCS CEO Share Posted August 4, 2006 Oh ok, sorry about that, I assumed if you owned the server you would know what the problem was. This is a setting in your php.ini file. We would not cover this problem in the manual as 99% of users would not experience it. The problem is actually not with WHMCS, but with the Ioncube loaders. With open_basedir protection, you cannot use the runtime decoders so you would have to install Ioncube in your php.ini file. Regards, Matt 0 Quote Link to comment Share on other sites More sharing options...
NetworkTown.Net Posted August 4, 2006 Author Share Posted August 4, 2006 Ah installed it i downloaded a .exe file from ioncube and then i gave the ftp info and it installed it for me suggestion pout a link to that software on your site it is more faster and better. 0 Quote Link to comment Share on other sites More sharing options...
NetworkTown.Net Posted August 4, 2006 Author Share Posted August 4, 2006 Also how do i add hosting plans i cant find it in admincp. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 4, 2006 WHMCS CEO Share Posted August 4, 2006 Hi, The installer would actually be slower for most users. Most can just upload the ioncube folder as they upload WHMCS and it works perfectly fine. Now for adding hosting plans, you go to Configuration > Products & Services. Regards, Matt 0 Quote Link to comment Share on other sites More sharing options...
NetworkTown.Net Posted August 6, 2006 Author Share Posted August 6, 2006 Thanks done it, one other thing my auto accout creataion thing is not working i have enabled it. I still have to login and then active the order. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 6, 2006 WHMCS CEO Share Posted August 6, 2006 Hi, email support@whmcs.com with your WHMCS Admin Area login details and I'll take a look. Matt 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.