Jump to content

Problems accessing index.php, knowledgebase.php, announcements.php and downloads.php after upgrade


Recommended Posts



I've recently upgraded to the latest version and have since been experiencing this problem.


The admin area works fine and so does the client area for the most part.


If a user goes to index.php, knowledgebase.php, announcements.php or downloads.php, these pages keep returning a 302 redirect to itself and I have no idea why. This obviously goes on until the browser stops trying.


I have tried changing the template to portal, but it still does the same, so it doesn't appear to be my template.


No change whether user is logged in or not.


.htaccess file is the default and I don't see any redirects anywhere else. Upgrade was done according to instructions, overwriting files, etc, and the configuration.php file copied back from the backup.


WHMCS is installed in the root folder and this is configured as the system URL.


I have noticed that if I remove the WHMCS SSL System URL in General Settings, then the problem goes away. But we need to secure the client area.



Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated