How to disable invoice emails ?

[Mike4286]

Hello,

 

I have a client that wants his hosting account temporarily suspended and i would like to

know how could i disable the system from sending " invoice due" reminders ?

[WHMCS Chance]

Hey Mike4286,

 

There is not a specific way to temporarily disable email reminders for a particular client.

 

You could set all the due invoices to cancelled for now until the client is ready to activate his account again.

 

You will need to make sure you have set the associated product/service to suspended so that future invoices are not generated.

 

Once he is ready to come back, you can simply change the product/service back to active, and adjust the due date of the product/service to the day he comes back.

 

Then run the generate due invoices on the client details page and this will generate a new invoice for that product.

 

Hope this helps.

 

Thanks