iHelpersLLC Posted May 30, 2014 Share Posted May 30, 2014 I have a client that I am helping setup a new WHMCS installation. All of his customer's domains are registered to "him" with Resell.BIZ (UK2/Stargate).. We have manually added the domains to each customer in WHMCS and setup the UK2/Stargate registrar module and syncing, etc seems to be working properly. When it comes time to renew, I understand that WHMCS will send the renewal notice, customer pays, WHMCS sends the update info to the registrar and domain renews - correct? My question is: What prevents the renewal/payment notices from being sent by the registrar? 0 Quote Link to comment Share on other sites More sharing options...
palmzenith Posted May 31, 2014 Share Posted May 31, 2014 I have a client that I am helping setup a new WHMCS installation. All of his customer's domains are registered to "him" with Resell.BIZ (UK2/Stargate).. We have manually added the domains to each customer in WHMCS and setup the UK2/Stargate registrar module and syncing, etc seems to be working properly. When it comes time to renew, I understand that WHMCS will send the renewal notice, customer pays, WHMCS sends the update info to the registrar and domain renews - correct? Yes, that's correct. : What prevents the renewal/payment notices from being sent by the registrar? Contact your registrar, if they can disable this for you or not. 0 Quote Link to comment Share on other sites More sharing options...
iHelpersLLC Posted May 31, 2014 Author Share Posted May 31, 2014 Great, will do that. Thanks! 0 Quote Link to comment Share on other sites More sharing options...
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