crucial Posted September 18, 2007 Share Posted September 18, 2007 Is there anyway way for a client to add notes to an order? I know there is custom client fields, but it looks like these are only when a client signs up for a new account, and is not for each new order they place. 0 Quote Link to comment Share on other sites More sharing options...
Jordan Posted September 19, 2007 Share Posted September 19, 2007 You can always add a custom field to a product itself, so whenever it's ordered, they have to fill in the area. I use that method services that do NOT include a domain name, but I want to know the domain where it's being put on. 0 Quote Link to comment Share on other sites More sharing options...
crucial Posted September 19, 2007 Author Share Posted September 19, 2007 Thanks, I had thought of this one as well, but we have a lot of products, and adding new products very often... so thats not really an option right now. Any other ideas? 0 Quote Link to comment Share on other sites More sharing options...
Jordan Posted September 19, 2007 Share Posted September 19, 2007 Well, if you want something more general, then I think the best option would be to just do the custom field method in general (and not per product). For your previous orders, perhaps if they're still active, you can email them asking to update their contact information and new fields that were added? 0 Quote Link to comment Share on other sites More sharing options...
crucial Posted September 19, 2007 Author Share Posted September 19, 2007 We just migrated all our data over from Autopilot, and WHMCS is working like a charm so far. I have been adding the custom order field to each product and it is working well... 0 Quote Link to comment Share on other sites More sharing options...
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