sahostking Posted March 5, 2014 Share Posted March 5, 2014 Can't seem to rap my head around this one. At times I get clients single invoices all of a sudden grouped into an additional invoice. Client then pays one invoice but it never updates within the grouped invoice. I know it's not merged as it seems automated. How do I stop this form happening? Please take a look at the attached images. Image 1 shows the invoices separated as they should be but there is an invoice below the top 2 unpaid invoices which is the sum of both of them. Image 2 shows what exists within the 3rd unpaid invoice of R108. 0 Quote Link to comment Share on other sites More sharing options...
Alistair Posted March 5, 2014 Share Posted March 5, 2014 This happens when the client uses the mass pay feature. Instead of the client spending time paying each individual invoice, they can simply do a mass payment and pay them all off at once. To disable it, login to your WHMCS Admin panel and go to: Setup > General Settings > Invoices > Enable Mass Payment > Untick the box and save 0 Quote Link to comment Share on other sites More sharing options...
sahostking Posted March 8, 2014 Author Share Posted March 8, 2014 Seems you were correct. Thanks that helped 0 Quote Link to comment Share on other sites More sharing options...
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