ddenev Posted September 16, 2007 Share Posted September 16, 2007 Hi, let's assume the following example: I have 2 packages: P1 ($50) and P2 ($70). P1 has 2 configurable options - P1C1 ($6) and P1C2 ($ P2 has 3 configurable options - P2C1 ($10), P2C2 ($12), and P2C3 ($14) (the prices in parentheses are monthly prices) I have enabled P1 to be upgradeable to P2 (disabled upgrading the configurable options). Let's say a client buys P1 with P1C1 (the price is $56). Then he decides to upgrade to P2 (for simplicity in price calculations let's assume he does this on the same day he bought P1). The upgrade summary page shows a total of $20 (which is $76 - $56, i.e. P2+P1C1 minus P1+P1C1). But this is not correct IMHO because there is no configurable option P1C1 in P2 package. I think it should be $14 ($70 - $56) to upgrade to a clear P2 package. And then allow users to choose config options for the new package (if there are any). Now the customer is charged $6 more (for P1C1) and in the admin area this product is shown as P2 with no configurable options. I hope this example makes it clear what I encountered. Thank you. 0 Quote Link to comment Share on other sites More sharing options...
ddenev Posted September 17, 2007 Author Share Posted September 17, 2007 Excuse me, Matt, would you take a look at this? Maybe I should post a feature request? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted September 17, 2007 WHMCS CEO Share Posted September 17, 2007 So what's the problem exactly? Matt 0 Quote Link to comment Share on other sites More sharing options...
ddenev Posted September 17, 2007 Author Share Posted September 17, 2007 I think that WHMCS should not calculate prices for config options which are not present in the package being upgraded to. But this is not correct IMHO because there is no configurable option P1C1 in P2 package. I think it should be $14 ($70 - $56) to upgrade to a clear P2 package. The problem is - the recurring amount for the new package is equal to ['new package' price] + ['config. option from previous package' price] even when the new package doesn't have this config option. I hope it's clearer now . Thank you. 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted September 17, 2007 Share Posted September 17, 2007 So when a package is upgraded, the customer does not get presented with the available options for the new package and have to choose? 0 Quote Link to comment Share on other sites More sharing options...
ddenev Posted September 17, 2007 Author Share Posted September 17, 2007 No. There is no way to choose the options for the new package (at least none that I know). Matt? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted September 17, 2007 WHMCS CEO Share Posted September 17, 2007 Ah right ok, I see what you mean. I'll have a look at what can be done about that. Matt 0 Quote Link to comment Share on other sites More sharing options...
ddenev Posted September 17, 2007 Author Share Posted September 17, 2007 Thank you. Do you intend to make this into the next version? 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.