HELP! Can't install WHMCS...

[xxDriftingAway]

I have read over the docs several times on how to install. I created the database, user, and linked them together. All I need to do is run the install/install.php file, right?

 

Well, that's where I am stuck. I visit the exact section it is in via FTP (FileZilla) as well as my web browser (to make sure I am in the correct folder and I see the file) and it still gives me the error

Welcome to WHMCS!

Before you can begin using WHMCS you need to perform the installation procedure. Click here to begin...

 

When I "Click here to begin..." nothing happens...just changes the URL to add another "install/" section to the url. I'm not sure what is going on. I previously installed via Softaculous but I couldn't change any of the settings that way so I was trying via the downloaded files I have of the newest installation but now I have this issue & I'm not sure which one is worse...

 

I have downloaded and installed WHMCS before using the files...never have I gotten this issue. I'm very computer literate and I looked at the file but, naturally, I didn't see an issue with the install.php file. I renamed the "configuration.php.new" file to "configuration.php" and everything...still same issue.

 

*sigh* please help?

 

P.S. I do have a ticket open with my host but I wanted to see if y'all could help me while I am waiting for a reply from them.

[xxDriftingAway]

SOLVED: It seemed to be my .htaccess file and a WP plugin I had in another directory on the same domain.

 

WHMCS works just fine now!

[ronelgon]

SOLVED: It seemed to be my .htaccess file and a WP plugin I had in another directory on the same domain.

 

WHMCS works just fine now!

 

 

Hello,

Iam now facing the same problem. How did you over come it or what should i do to solve the problem?

 

I will be happy to hear from you

 

Thank you

Ronnie