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DirectAdmin won't auto-create


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I've made the packages in DA such as Novice, and called them exactly the same (Novice) as the package name in WHMCS. I've put in the correct password and everything, and as far as I can see it should work fine - but when I click Create or when it auto-creates - it says it's done it successfully but when I look in DA nothing's happened.


Please help.



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