VISL Posted September 11, 2007 Share Posted September 11, 2007 Hi, I have just had a payment come through via Paypal via the client area. I have received an e-mail from paypal notifiying me of the payment but nothing has showed up in WHMCS, it has done this for the last few transactions, anyone have any ideas?? Thanks 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted September 11, 2007 Share Posted September 11, 2007 Two questions: 1 What info is in the gateway log for this transaction? 2 Did this customer signup through your whmcs install or another billing program etc.? 0 Quote Link to comment Share on other sites More sharing options...
VISL Posted September 11, 2007 Author Share Posted September 11, 2007 Hi, There is nothing in the gateway log at all. The customer signed up with whmcs. 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted September 11, 2007 Share Posted September 11, 2007 I am assumming this is a subscription payment? Do you have IPN enabled within your paypal account? If not enabling it should work. 0 Quote Link to comment Share on other sites More sharing options...
VISL Posted September 11, 2007 Author Share Posted September 11, 2007 No, its a normal paypal payment, IPN is enabled, I'll await a further payment and will see what happens. Thanks for your help. 0 Quote Link to comment Share on other sites More sharing options...
JofleyUK Posted September 11, 2007 Share Posted September 11, 2007 No, its a normal paypal payment, IPN is enabled, I'll await a further payment and will see what happens. Thanks for your help. I had the same problem with a few orders when I changed the paypal account from the old partnership account to the sole trader account. forgot to enable IPN and it screwed payments not being listed on whcms but it works now! 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted September 11, 2007 Share Posted September 11, 2007 No, its a normal paypal payment, IPN is enabled, I'll await a further payment and will see what happens. Thanks for your help. Your welcome. I have never had a problem with a regular paypal invoices payment. Double check your ipn and make sure the return url is blank unless you need to have ipn looking to whmcs for old subscriptions created before whmcs. If all is correct, I would think it was a fluke unless it happens again. 0 Quote Link to comment Share on other sites More sharing options...
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