"403 Forbidden" shows up when trying to accept orders.

[JinKoeraKoera]

Hi,

 

This is my first post and I need help from you guys.

 

Here's the problem:

 

After making a new order then push the Accept Order button, It will show a "403 Forbidden" page. There is a message, "You don't have permission to access /admin/orders.php on this server.".

 

I have checked the mode and owner of directories and files inside the "manage" directory where all the WHMCS files are located. All those things look fine.

 

So, what is the problem? Please kindly help me and sorry for my bad english

 

Best Regards.

[TekStorm Inc - James]

Possibly, ModSecurity related. Check your Web server's error log.

[JinKoeraKoera]

Possibly, ModSecurity related. Check your Web server's error log.

 

Thank you James for your reply. This is the last record of my server's error log on this day:

 

[Mon Dec 16 00:12:46 2013] [error] [client 202.46.49.17] ModSecurity: Warning. Operator LT matched 20 at TX:inbound_anomaly_scor$

[Mon Dec 16 00:13:46 2013] [error] [client 119.63.193.131] ModSecurity: Warning. Operator LT matched 20 at TX:inbound_anomaly_sc$

[Mon Dec 16 02:46:05 2013] [error] [client 125.160.113.229] File does not exist: /home/sengked.com/sengked.com/manage/favicon.ic$

[Mon Dec 16 03:34:30 2013] [error] [client 190.131.62.191] ModSecurity: Rule execution error - PCRE limits exceeded (-: (null)$

[Mon Dec 16 05:51:22 2013] [error] [client 192.185.12.180] ModSecurity: Rule execution error - PCRE limits exceeded (-: (null)$

[Mon Dec 16 05:53:30 2013] [error] [client 192.185.12.180] ModSecurity: Rule execution error - PCRE limits exceeded (-: (null)$

[Mon Dec 16 06:22:07 2013] [error] [client 220.181.108.167] ModSecurity: Warning. Operator LT matched 20 at TX:inbound_anomaly_s$

[Mon Dec 16 08:08:05 2013] [error] [client 157.55.32.28] File does not exist: /home/sengked.com/sengked.com/manage/robots.txt

[Mon Dec 16 08:21:28 2013] [error] [client 66.249.77.214] File does not exist: /home/sengked.com/sengked.com/manage/robots.txt

 

Any suggestion?

[Imran60]

Hi,

 

This is my first post and I need help from you guys.

 

Here's the problem:

 

After making a new order then push the Accept Order button, It will show a "403 Forbidden" page. There is a message, "You don't have permission to access /admin/orders.php on this server.".

 

I have checked the mode and owner of directories and files inside the "manage" directory where all the WHMCS files are located. All those things look fine.

 

So, what is the problem? Please kindly help me and sorry for my bad english

 

Best Regards.

 

You should to check the error of your web server.

[JinKoeraKoera]

I have already resolved the problem by updating the mod security to mod_security-2.6.8-4.el5.i386.rpm