seanh Posted December 11, 2013 Share Posted December 11, 2013 The upgrade function works great as is. The order is processed and doesn't take effect until they pay. What I don't want to happen is have the downgrade take effect until they renew. Example: Customer purchases hosting package with 500GB and pay for a year. 10 months later they downgrade to 250GB of storage. I don't want a credit given but when it renews in 2 months with the lower priced 250GB plan. Is this possible? 0 Quote Link to comment Share on other sites More sharing options...
imtiax Posted December 12, 2013 Share Posted December 12, 2013 AFAIK That is not a feature however when you do downgrade them just remove the credit manually. 0 Quote Link to comment Share on other sites More sharing options...
seanh Posted December 12, 2013 Author Share Posted December 12, 2013 AFAIK That is not a feature however when you do downgrade them just remove the credit manually. The only problem with that would be they would be downgraded immediately. I wouldn't want it to be downgraded until they're renewed. 0 Quote Link to comment Share on other sites More sharing options...
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