philip Posted September 6, 2007 Share Posted September 6, 2007 I have a lot of cancelled/overdue invoices & orders. I have to mass delete them and it is fine. What I found odd is that, although the orders are deleted, the items of the orders are not. Example: I deleted order #123. I open the customer profile associated with the particular order, click on the domain/product tab, the item is still there. I click the link to View Order #123, it just an empty order (cos it was deleted). Now I must delete those domains & products 1 by 1? Is this how things suppose to be or it is just me? Please share your experience as I have doubts whether it is my system broken or this is how it is suppose to be. 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted September 6, 2007 Share Posted September 6, 2007 You dont want to delete the *order* as thats wiping out your audity trail of what was ordered. You want to *terminate* the product ... 0 Quote Link to comment Share on other sites More sharing options...
philip Posted September 7, 2007 Author Share Posted September 7, 2007 No, I want to delete the order, as such so it will look like the client never place that order. 0 Quote Link to comment Share on other sites More sharing options...
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