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Knowledgebase search has hidden token input field


Andy92

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Hi there,

 

Since upgrading to the latest version of WHMCS, our static Knowledgebase search form has broken. We have a static help page with a form that searches the Knowledgebase, which is identical to the default KB search form.

 

I see that since the WHMCS upgrade, the default KB search form has a new hidden input field named "token"...

 

/http://cl.ly/image/2k2n1z3M283K

 

Can anyone shed any light on how this token is generated? As we cant see anything in our .tpl files, and our KB search form that is outside of the WHMCS client area (without the token hidden field added), every search simply diverts the customer to login.

 

Thank you in advance.

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  • 1 year later...
Hi there,

 

Since upgrading to the latest version of WHMCS, our static Knowledgebase search form has broken. We have a static help page with a form that searches the Knowledgebase, which is identical to the default KB search form.

 

I see that since the WHMCS upgrade, the default KB search form has a new hidden input field named "token"...

 

/http://cl.ly/image/2k2n1z3M283K

 

Can anyone shed any light on how this token is generated? As we cant see anything in our .tpl files, and our KB search form that is outside of the WHMCS client area (without the token hidden field added), every search simply diverts the customer to login.

 

Thank you in advance.

 

Do you get a fix for this issue? I'm running into this same problem. Is there a way to have a static external form to search the knowledgebase? With the hidden "token" field, it doesn't seem possible.

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