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[UNCONFIRMED] 5.2.7 Apply Credit on invoices fails!


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Clients cannot apply credit on invoices. They log in, open their invoices - printable version - try to apply from their balance credit on it and they get logged out.


I am trying as an admin to open the printable invoice from their profiles and apply credit, same issue, I am being forwarded to clients area login form and get logged out from admin area.


The only way to add credit to them is to add them manually from admin area without opening the invoice... printable invoice.


This is a major problem for us because we use payment gateways that first add the funds to clients balance which requiers them to apply the credit to invoices.


Anyone else has this issue?

What should I check for to fix it?


Checked all logs, whmcs side, server side, nothing seems wrong..



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We had the same issue. Are you using the Portal template, or was Portal your base template before customising?


If so, try the following (ref ticket #SCT-880171). Just make sure to backup your files first!



If you copy the viewinvoice.tpl and /css/invoice.css files across from /templates/default/ to /templates/portal - does that resolve the issue?


The Portal template doesn't have a css folder by default, so I had to create it.. but yes, copying those files from 'Default' does resolve the issue
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