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Error when adding a new domain to an existing client

Rob K

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When an exisiting client adds a new hosting package WHMCS complains that the client already exists and fails to create the new domain hosting package.


Any ideas on how to fix this?


Plesk 8.2 for Windows




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Nope thats not it.

Just tried ordering as the client and despite being logged in it still assumes you are a new customer until the radio button 'I am an exisitng customer...." has been selected.


When I try va the admin panel I get this:

Server Command Error

1007 - Unable to set "pname" argument's value ("Fred Bloggs"): Client with name Fred Bloggs already exists.

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  • 1 year later...
  • 3 years later...

I encountered the same issue when there was a problem creating a new hosting account in Plesk, so that the process only partially completed. The solution was to go into Plesk and remove the client (first checking to make sure it was the new one with no products associated with it), fix the initial problem creating the new hosting account, then resubmit the order.



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