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Upgraded to 5.2.5, products or services can't be added to cart


jzukerman

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Hello,

 

I recently upgraded my WHMCS install from ver 4.4.3 to 5.2.5 using the full 5.2.5 download file. Since upgrading, orders cannot be placed through the shopping cart. Items cannot be added, shopping cart is empty. I understand there was a bug in the patch file that caused this, but I didn't use the patch file. I used the full download file. I have a valid WHMCS license purchased through my VPS provider and don't have a support account with WHMCS. Any ideas how to fix this?

 

Thanks, Josh

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Okay I read the thread and still am not sure what I need to do. I guess I'll have to wait for support to hopefully join this thread.

 

edit: I looked at the tblconfiguration in PHPMyAdmin and Version is already set to 5.2.5.

I looked into the install folder on my local computer (since I already deleted the install folder from my webserver) and saw a bunch of SQL files from version 3 to 5.2.5.

I am not sure what I need to do with them.

Edited by jzukerman
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The version in the database will be correct, however the database upgrades in between are missed by the upgrade. Just run each of the SQL queries in phpMyAdmin (excluding the version change lines) from your original version to the latest and this should fix your issue.

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The version in the database will be correct, however the database upgrades in between are missed by the upgrade. Just run each of the SQL queries in phpMyAdmin (excluding the version change lines) from your original version to the latest and this should fix your issue.

 

I copy and pasted the upgrade450.sql (presumably the first file to start with since I was on version 4.4.3) into PHPMyAdmin, under the Database that I am using for WHMCS, clicking on SQL section (Run SQL query/queries on database whmcsblahblahblah) without the version line. Got the follow error message:

SQL query:

ALTER TABLE `tblpromotions` ADD `startdate` DATE NOT NULL AFTER `requiresexisting` ;

MySQL said: Documentation
#1060 - Duplicate column name 'startdate' 

 

I didn't feel comfortable to proceed further.

Edited by jzukerman
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