Credit or Suspending Billing?

[briguy25]

Hi there,

 

First, I have to say--love the system =). It has relaly helped me look professional to my clients.

 

That said, I have a bit of a quandry:

 

Problem: Client signed up for subscription and is being billed just fine. (I use Paypal)

 

Desired Outcome: I would like to suspend billing the client for awhile, until they have more time to work on their project. However, I don't necessarily want to cancel the subscription at PayPal unless I really have to.

 

Is there a way to make it so their site stays active, but they are not billed at PayPal? What happens if I enter credits for 3 or 4 months--will PayPal stop billing them?

 

I have a feeling that I may have to cancel the subscription, but I'm hoping there is a way to get around that.

 

Any ideas are really appreciated.

 

Thanks!

brian

[PPH]

Sorry but the only way to stop a PP subscription is to cancel it or they cancel it. Just the way PP works. Actually the 3rd way is if the customer has unavailable funds for the payments over the period of 7 or 8 days I believe