[module] WHMCS Chargebacks - No Half Pixels

[leemason]

Brand new module developed by No Half Pixels (with extensive contributions from Jay Vasallo (Clanwarz))

 

 

The WHMCS Chargebacks module allows you to choose a client, choose a payment gateway, then proccess a chargeback case. Unfortunatley chargebacks are a fact of life when working on the internet, but dealing with those chargebacks can be made easier by use of the module.

 

You can gather all the usual information required for a chargeback challenge and send it straight to the people who need it.

 

 

Checkout the module page here:

 

https://clients.no-half-pixels.com/whmcs-chargebacks

[Alex - Arvixe]

Sounds very interesting / useful.

 

Which payment gateways does this module support?

 

Does this system automatically pull disputes / chargebacks from payment gateways or do we need to manually create chargeback cases when they arise?

[leemason]

Sounds very interesting / useful.

 

Which payment gateways does this module support?

 

Does this system automatically pull disputes / chargebacks from payment gateways or do we need to manually create chargeback cases when they arise?

 

 

Hello Alex,

 

the module is designed to flexible enough to work with any payment gateway.

 

It doesnt auto check for charegbacks, what it does do is proide you an easy interface to collect the data needed to fight a case, and then pass this onto the gateway.

 

For example paypal dont except emails for chargeback cases, you must use there interface.

 

The module gets round this by allowing you to collect all of the files (invoices, emails, csv transactions, etc) which you can then upload to them.

 

We found ourselves spending considerable time screenshotting client details, then downloading invoices, etc to send to the gateways.

 

this module allows you to do this with a few clicks.

 

Other gateways support replying to an email address, which is why we added the feature to send the case details, and to add custom message templates.

 

Its not a fully automated system, but it does cut down alot of time gathering the data.

 

It also makes it very easy to suspend a clients services, and send them an email to let them know about the case too (which also aids the chargeback case with the gateways).

 

if you have any other questions just let me know, i will try and keep an eye on the thread.

 

cheers