andy40 Posted May 9, 2013 Share Posted May 9, 2013 Hi since we updated our system to latest version the apply credit does not work, when a customer clicks apply credit it takes them back to login screen everytime anyone had this problem ? its with the portal template and slider order form. 0 Quote Link to comment Share on other sites More sharing options...
JLHC Posted May 10, 2013 Share Posted May 10, 2013 Are you seeing this error in the view invoice page? We are using a modified "Default" template with the "Modern" order form and it works properly. 0 Quote Link to comment Share on other sites More sharing options...
andy40 Posted May 10, 2013 Author Share Posted May 10, 2013 When you login as a customer and click view invoice then click apply credit it takes you back to login screen. 0 Quote Link to comment Share on other sites More sharing options...
JLHC Posted May 10, 2013 Share Posted May 10, 2013 Nope, the issue doesn't happen on my end. Have you tried using another template? 0 Quote Link to comment Share on other sites More sharing options...
andy40 Posted May 10, 2013 Author Share Posted May 10, 2013 No but i will do it just means adding our affiliate code again if we do, But this order form did work fine before we updated. 0 Quote Link to comment Share on other sites More sharing options...
JLHC Posted May 10, 2013 Share Posted May 10, 2013 You can test another template on your end without affecting client's end by adding the "/?systpl=XX" behind your URL where "XX" is a different template's name. I believe this is related to the template and not the order form as the view invoice page can be customized in the template. 0 Quote Link to comment Share on other sites More sharing options...
andy40 Posted May 10, 2013 Author Share Posted May 10, 2013 Yes will it a go we did have the portal template changed to match our site so it could be something to do with that. 0 Quote Link to comment Share on other sites More sharing options...
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