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[UNCONFIRMED] WHMCS Ignores Mail Settings

epretorious
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epretorious Senior Member

epretorious

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When sending e-mail with PHP Mail() WHMCS causes the mail to be sent using one of the host's interface aliases (eth0:0, 74.50.122.55) instead of using the primary interface (eth0, 66.232.99.54) and ignores the mail settings:

 

  • Setup -> General -> Mail: System Emails From Name
  • Setup -> General -> Mail: System Emails From Email

and, instead, uses the general settings:

 

  • Setup -> General -> Company Name
  • Setup -> General -> Email Address

e.g., Using the settings below:

 

Company Name: Rocket-Powered.com

Email Address: administrative@rocket-powered.com

System Emails From Name: Rocket-Powered.com Account Management

System Emails From Email: billing@rocket-powered.com

 

...WHMCS formats e-mail like this when sending e-mail with PHP Mail():

 

Return-Path: <gorocketpowered@www.rocket-powered.com>
Received: from www.rocket-powered.com ([[color="#FF0000"]74.50.122.55[/color]])
       by mx.google.com with ESMTPS id d47si7877211yhe.55.2013.04.11.19.26.18
       (version=TLSv1 cipher=RC4-SHA bits=128/128);
       Thu, 11 Apr 2013 19:26:18 -0700 (PDT)
Received-SPF: fail (google.com: domain of gorocketpowered@www.rocket-powered.com does not designate [color="#FF0000"]74.50.122.55[/color] as permitted sender) client-ip=[color="#FF0000"]74.50.122.55[/color];
Authentication-Results: mx.google.com;
      spf=hardfail (google.com: domain of gorocketpowered@www.rocket-powered.com does not designate [color="#FF0000"]74.50.122.55[/color] as permitted sender) smtp.mail=gorocketpowered@www.rocket-powered.com
Received: by www.rocket-powered.com (Postfix, from userid 10001)
id 59F2539412D; Fri, 12 Apr 2013 02:19:21 +0000 (UTC)
To: Fred Flintstone <epretorios@gmail.com>
Subject: Welcome
X-PHP-Originating-Script: 10001:class.phpmailer.php
Date: Fri, 12 Apr 2013 02:19:21 +0000
From: [color="#FF0000"]"Rocket-Powered.com" <administrative@rocket-powered.com>[/color]

 

Compare this to the way that Plesk formats/delivers e-mail:

[color="#00FF00"]Return-Path: <eric@rocket-powered.com>[/color]
Received: from www.rocket-powered.com (rocket-powered.com. [66.232.99.54])
       by mx.google.com with ESMTPS id c48si6686004yhj.222.2013.04.12.13.56.33
       (version=TLSv1 cipher=RC4-SHA bits=128/128);
       Fri, 12 Apr 2013 13:56:33 -0700 (PDT)
Received-SPF: pass (google.com: domain of [color="#00FF00"]eric@rocket-powered.com[/color] designates [color="#00FF00"]66.232.99.54[/color] as permitted sender) client-ip=[color="#00FF00"]66.232.99.54;[/color]
Authentication-Results: mx.google.com;
      spf=pass (google.com: domain of [color="#00FF00"]eric@rocket-powered.com[/color] designates [color="#00FF00"]66.232.99.54[/color] as permitted sender) smtp.mail=eric@rocket-powered.com
X-No-Auth: unauthenticated sender
DomainKey-Signature: a=rsa-sha1;  q=dns; c=nofws;
 s=default; d=rocket-powered.com;
 b=yUzpQWetFXIGUtHXub+a2SiufglDPhSpEhM2ct+d7zoeJ4ewcpQnAxZA3tspizPurgffR7w/Q7PC7YJ5bVaOBTlQF6ZOzOWkEpcuqSSED/NwEOC9T/JhKHnFFrM/AIWz;
 h=Received:From:To:Reply-To:Date:Content-Transfer-Encoding:X-Mailer:Mime-Version:Content-Type:Subject:Message-Id;
Received: from localhost (localhost [127.0.0.1])
by www.rocket-powered.com (Postfix) with ESMTP id A786B394136
for <epretorios@gmail.com>; Fri, 12 Apr 2013 20:49:34 +0000 (UTC)
From: Eric Pretorious <eric@rocket-powered.com>
To: Fred Flintstone <epretorios@gmail.com>
Reply-To: Eric Pretorious <eric@rocket-powered.com>
Date: Fri, 12 Apr 2013 20:49:34 +0000
Content-Transfer-Encoding: 8bit
X-Mailer: PHP/5.3.10
Mime-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Subject: <www.rocket-powered.com> Notification of the customer creation.

 

REFERENCE

http://php.net/manual/en/function.mail.php

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epretorious Senior Member

epretorious

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Looking more closely at the first complaint:

 

When sending e-mail with PHP Mail() WHMCS causes the mail to be sent using one of the host's interface aliases (eth0:0, 74.50.122.55) instead of using the primary interface (eth0, 66.232.99.54)...

...and examining the headers more closely:

 

Return-Path: <gorocketpowered@www.rocket-powered.com>
Received: from www.rocket-powered.com ([[color="#FF0000"]74.50.122.55[/color]])
       by mx.google.com with ESMTPS id d47si7877211yhe.55.2013.04.11.19.26.18
       (version=TLSv1 cipher=RC4-SHA bits=128/128);
       Thu, 11 Apr 2013 19:26:18 -0700 (PDT)
Received-SPF: fail (google.com: domain of gorocketpowered@www.rocket-powered.com does not designate [color="#FF0000"]74.50.122.55[/color] as permitted sender) client-ip=[color="#FF0000"]74.50.122.55[/color];
Authentication-Results: mx.google.com;
      spf=hardfail (google.com: domain of gorocketpowered@www.rocket-powered.com does not designate [color="#FF0000"]74.50.122.55[/color] as permitted sender) smtp.mail=gorocketpowered@www.rocket-powered.com
[b]Received: by www.rocket-powered.com (Postfix, from userid 10001)
id 59F2539412D; Fri, 12 Apr 2013 02:19:21 +0000 (UTC)[/b]
To: Fred Flintstone <epretorios@gmail.com>
Subject: Welcome
X-PHP-Originating-Script: 10001:class.phpmailer.php
Date: Fri, 12 Apr 2013 02:19:21 +0000
From: [color="#FF0000"]"Rocket-Powered.com" <administrative@rocket-powered.com>[/color]

 

[color="#00FF00"]Return-Path: <eric@rocket-powered.com>[/color]
Received: from www.rocket-powered.com (rocket-powered.com. [66.232.99.54])
       by mx.google.com with ESMTPS id c48si6686004yhj.222.2013.04.12.13.56.33
       (version=TLSv1 cipher=RC4-SHA bits=128/128);
       Fri, 12 Apr 2013 13:56:33 -0700 (PDT)
Received-SPF: pass (google.com: domain of [color="#00FF00"]eric@rocket-powered.com[/color] designates [color="#00FF00"]66.232.99.54[/color] as permitted sender) client-ip=[color="#00FF00"]66.232.99.54;[/color]
Authentication-Results: mx.google.com;
      spf=pass (google.com: domain of [color="#00FF00"]eric@rocket-powered.com[/color] designates [color="#00FF00"]66.232.99.54[/color] as permitted sender) smtp.mail=eric@rocket-powered.com
X-No-Auth: unauthenticated sender
DomainKey-Signature: a=rsa-sha1;  q=dns; c=nofws;
 s=default; d=rocket-powered.com;
 b=yUzpQWetFXIGUtHXub+a2SiufglDPhSpEhM2ct+d7zoeJ4ewcpQnAxZA3tspizPurgffR7w/Q7PC7YJ5bVaOBTlQF6ZOzOWkEpcuqSSED/NwEOC9T/JhKHnFFrM/AIWz;
 h=Received:From:To:Reply-To:Date:Content-Transfer-Encoding:X-Mailer:Mime-Version:Content-Type:Subject:Message-Id;
[b]Received: from localhost (localhost [127.0.0.1])
by www.rocket-powered.com (Postfix) with ESMTP id A786B394136
for <epretorios@gmail.com>; Fri, 12 Apr 2013 20:49:34 +0000 (UTC)[/b]
From: Eric Pretorious <eric@rocket-powered.com>
To: Fred Flintstone <epretorios@gmail.com>
Reply-To: Eric Pretorious <eric@rocket-powered.com>
Date: Fri, 12 Apr 2013 20:49:34 +0000
Content-Transfer-Encoding: 8bit
X-Mailer: PHP/5.3.10
Mime-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Subject: <www.rocket-powered.com> Notification of the customer creation.

...and then comparing these to the headers of a message crafted+submitted from the CLI using the value contained in sendmail_path (i.e., /usr/sbin/sendmail -t -i):

 

[root@www ~]# cat test.msg 
To: epretorios@gmail.com
Subject: This is a bogus e-mail

This is a bogus e-mail.
[root@www ~]# sendmail -t -i < test.msg

 

Return-Path: <root@www.rocket-powered.com>
Received: from www.rocket-powered.com ([[color="#FF0000"]74.50.122.55[/color]])
       by mx.google.com with ESMTPS id c4si14411712yhe.53.2013.04.13.11.39.16
       (version=TLSv1 cipher=RC4-SHA bits=128/128);
       Sat, 13 Apr 2013 11:39:16 -0700 (PDT)
Received-SPF: fail (google.com: domain of root@www.rocket-powered.com does not designate [color="#FF0000"]74.50.122.55[/color] as permitted sender) client-ip=[color="#FF0000"]74.50.122.55[/color];
Authentication-Results: mx.google.com;
      spf=hardfail (google.com: domain of root@www.rocket-powered.com does not designate [color="#FF0000"]74.50.122.55[/color] as permitted sender) smtp.mail=root@www.rocket-powered.com
[b]Received: by www.rocket-powered.com (Postfix, from userid 0)
id CA46D39412D; Sat, 13 Apr 2013 18:32:14 +0000 (UTC)[/b]
From: bogus@gmail.com
To: epretorios@gmail.com
Subject: This is a bogus e-mail

 

...reveals that:

 

  1. submitting e-mail for delivery using /usr/sbin/sendmail is causing Postfix to use the eth0:0 interface alias instead of the interface eth0.
  2. Plesk seems to be submitting e-mail for deliver using SMTP instead of PHP Mail().

The issue with the interface selection (i.e., eth0 vs eth0:0) seems to be caused entirely by Postifx - not WHMCS.

The issue with the Sender information, however, is most definitely caused by WHMCS inserting the wrong values into the envelope header.

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epretorious Senior Member

epretorious

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  1. submitting e-mail for delivery using /usr/sbin/sendmail is causing Postfix to use the eth0:0 interface alias instead of the interface eth0.
  2. Plesk seems to be submitting e-mail for deliver using SMTP instead of PHP Mail().

'

Using SMTP to submit e-mail for delivery (Setup -> General -> Mail: Mail Type) causes Postifx to behave correctly: :lol:

 

  1. Using PHP Mail():
    Return-Path: <[color="#FF0000"]gorocketpowered[/color]@www.rocket-powered.com>
Received: from www.rocket-powered.com ([[color="#FF0000"]74.50.122.55[/color]])
       by mx.google.com with ESMTPS id v67si15160288yhm.33.2013.04.13.17.25.01
       (version=TLSv1 cipher=RC4-SHA bits=128/128);
       Sat, 13 Apr 2013 17:25:01 -0700 (PDT)
Received-SPF: fail (google.com: domain of [color="#FF0000"]gorocketpowered@www.rocket-powered.com[/color] does not designate [color="#FF0000"]74.50.122.55[/color] as permitted sender) client-ip=[color="#FF0000"]74.50.122.55[/color];
Authentication-Results: mx.google.com;
      spf=hardfail (google.com: domain of [color="#FF0000"]gorocketpowered@www.rocket-powered.com[/color] does not designate [color="#FF0000"]74.50.122.55[/color] as permitted sender) smtp.mail=gorocketpowered@www.rocket-powered.com
Received: by www.rocket-powered.com (Postfix, from userid 10001)
id D248C39412D; Sun, 14 Apr 2013 00:17:58 +0000 (UTC)
To: Fred Flintstone <epretorious@gmail.com>
Subject: Welcome
X-PHP-Originating-Script: 10001:class.phpmailer.php
Date: Sun, 14 Apr 2013 00:17:58 +0000
From: "Rocket-Powered.com" <administrative@rocket-powered.com>


  2. Using SMTP:
    Return-Path: <[color="#00FF00"]administrative@rocket-powered.com[/color]>
Received: from [url]www.rocket-powered.com[/url] (rocket-powered.com. [[color="#00FF00"]66.232.99.54[/color]])
       by mx.google.com with ESMTPS id s61si9056793yhd.296.2013.04.13.17.28.36
       (version=TLSv1 cipher=RC4-SHA bits=128/128);
       Sat, 13 Apr 2013 17:28:36 -0700 (PDT)
Received-SPF: pass (google.com: domain of [color="#00FF00"]administrative@rocket-powered.com[/color] designates [color="#00FF00"]66.232.99.54[/color] as permitted sender) client-ip=[color="#00FF00"]66.232.99.54[/color];
Authentication-Results: mx.google.com;
      spf=pass (google.com: domain of [color="#00FF00"]administrative@rocket-powered.com[/color] designates [color="#00FF00"]66.232.99.54[/color] as permitted sender) smtp.mail=[color="#00FF00"]administrative@rocket-powered.com[/color]
Received: from [url]www.rocket-powered.com[/url] (localhost [iPv6:::1])
by [url]www.rocket-powered.com[/url] (Postfix) with ESMTPA id 979D23940F7
for <epretorious@gmail.com>; Sun, 14 Apr 2013 00:21:33 +0000 (UTC)
DomainKey-Signature: a=rsa-sha1;  q=dns; c=nofws;
 s=default; d=rocket-powered.com;
 b=Y5YVbjb5mXPJgyDkMjXdanWRCM4gdEjIdbgouOpDJ6hEAObGcaokpiidfhc29lvBezLyZL06++gL1oyd+bjrywd1I9sqlB0i5Tfjig2ufKLEizcSeyTkDWjm/jKP6TIy;
 h=Date:To:From:Reply-To:Subject:Message-ID:X-Priority:X-Mailer:MIME-Version:Content-Type;
Date: Sun, 14 Apr 2013 00:21:33 +0000
To: Fred Flintstone <epretorios@gmail.com>
From: "Rocket-Powered.com" <administrative@rocket-powered.com>
Reply-To: "Rocket-Powered.com" <administrative@rocket-powered.com>
Subject: Welcome

HTH,

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epretorious Senior Member

epretorious

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When sending e-mail with PHP Mail() WHMCS ... ignores the mail settings:

 

  • Setup -> General -> Mail: System Emails From Name
  • Setup -> General -> Mail: System Emails From Email

 

and, instead, uses the general settings:

 

  • Setup -> General -> Company Name
  • Setup -> General -> Email Address

 

e.g., Using the settings below:

 

Company Name: Rocket-Powered.com

Email Address: administrative@rocket-powered.com

System Emails From Name: Rocket-Powered.com Account Management

System Emails From Email:billing@rocket-powered.com

 

UPDATE: Over the course of configuring+testing WHMCS, I've noticed that the New Order Notification e-mail contains the correct e-mail address:

 

From - Thu Apr 18 16:23:02 2013
X-Account-Key: account3
X-UIDL: UID2520-1360462421
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00000000
X-Mozilla-Keys:                                                                                 
DomainKey-Status: good
Return-Path: <billing@rocket-powered.com>
X-Original-To: [email]administrative@rocket-powered.com[/email]
Delivered-To: [email]eric@rocket-powered.com[/email]
Received: from [url]www.rocket-powered.com[/url] (localhost [iPv6:::1])
by [url]www.rocket-powered.com[/url] (Postfix) with ESMTPA id 95B153940E0
for <administrative@rocket-powered.com>; Thu, 18 Apr 2013 05:43:35 +0000 (UTC)
DomainKey-Signature: a=rsa-sha1;  q=dns; c=nofws;
 s=default; d=rocket-powered.com;
 b=q3AOJXMzENqHbPU1ttuNnS6zDAvKRm4spRHzlj3/L8zSYj3itFn3KpFlHrBktQ8s4yqT0nGsLSrM2txxoKY2Yv+8wB0MnTaVk4wC/Nbs4mQIH0dIG7T2ryIhZEQF4H6n;
 h=Date:To:From:Subject:Message-ID:X-Priority:X-Mailer:MIME-Version:Content-Type;
Date: Thu, 18 Apr 2013 05:43:35 +0000
To: Eric Pretorious <administrative@rocket-powered.com>
[b]From: [color="#00FF00"]"Rocket-Powered.com Account Management" <billing@rocket-powered.com>[/color]
Subject: WHMCS New Order Notification[/b]
Message-ID: <6eccf4cff3f7cdf8a065af658ce03ec8@www.rocket-powered.com>
X-Priority: 3
X-Mailer: PHPMailer 5.2.4 ([url]http://code.google.com/a/apache-extras.org/p/phpmailer/[/url])
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="b1_6eccf4cff3f7cdf8a065af658ce03ec8"

 

...and that the Order Notification contains the incorrect e-mail address:

 

From - Thu Apr 18 16:23:02 2013
X-Account-Key: account3
X-UIDL: UID2521-1360462421
X-Mozilla-Status: 0001
X-Mozilla-Status2: 00000000
X-Mozilla-Keys:                                                                                 
DomainKey-Status: good
Return-Path: <administrative@rocket-powered.com>
X-Original-To: eric@rocket-powered.com
Delivered-To: eric@rocket-powered.com
Received: from www.rocket-powered.com (localhost [iPv6:::1])
by www.rocket-powered.com (Postfix) with ESMTPA id 1350B3940EF;
Thu, 18 Apr 2013 05:43:37 +0000 (UTC)
DomainKey-Signature: a=rsa-sha1;  q=dns; c=nofws;
 s=default; d=rocket-powered.com;
 b=iuy3nmETkQMWgD28z0sSm8QKRyDI2CNtKI5ZbMnVxqJ00PKzAgaXWyXig9AO9q/Wus0qRFvAygPlkIzUMC4oWBjvWxWz0TsKIsz2jggDaKwlGG7LK8jJF9QURPa+3O6n;
 h=Date:To:From:Reply-To:Subject:Message-ID:X-Priority:X-Mailer:MIME-Version:Content-Type;
Date: Thu, 18 Apr 2013 05:43:37 +0000
To: Justine Pretorious <justine@luckydogconsulting.net>, Eric Pretorious <eric@rocket-powered.com>
[b]From:[color="#FF0000"] "Rocket-Powered.com" <administrative@rocket-powered.com>[/color][/b]
Reply-To: "Rocket-Powered.com" <administrative@rocket-powered.com>
[b]Subject: Order Confirmation[/b]
Message-ID: <1ab2929537fec5f0c155004f1222e145@www.rocket-powered.com>
X-Priority: 3
X-Mailer: PHPMailer 5.2.4 (http://code.google.com/a/apache-extras.org/p/phpmailer/)
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="b1_1ab2929537fec5f0c155004f1222e145"

 

HTH,

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