0_00_0 Posted April 11, 2013 Share Posted April 11, 2013 I am getting 404 errors on all of my knowledgebase articles I have created for my customers. The categories and articles all return 404 errors. This is the URL to my website's knowledgebase to show you what I mean: http://jdfseo.com/clients/knowledgebase.php Please help! I'm sure this is affecting my website's performance in search engines because Google is reporting 8 404 errors now . 0 Quote Link to comment Share on other sites More sharing options...
october Posted April 12, 2013 Share Posted April 12, 2013 I noticed that when I enabled the SEO URLs for KB that I get 404 errors as well. If I disable the SEO URL setting they work. And yes, I did put the correct code from htaccess.txt into .htaccess - still no good. Try disabling the SEO URLs just to see if that makes it work. If you figure out the right way to make it work with SEO URLs enabled, I'd like to know! 0 Quote Link to comment Share on other sites More sharing options...
sahostking Posted April 12, 2013 Share Posted April 12, 2013 I checked my config and noticed within our whmcs folder we have just renamed the htaccess.txt to .htaccess and changed nothing within it. However in the root site folder we have the following line: RedirectMatch 301 ^/knowledgebase/(.*) http://www.[domainname]/[whmcsfolder]/knowledgebase/$1 Ours is working perfectly. 0 Quote Link to comment Share on other sites More sharing options...
0_00_0 Posted April 13, 2013 Author Share Posted April 13, 2013 I checked my config and noticed within our whmcs folder we have just renamed the htaccess.txt to .htaccess and changed nothing within it. However in the root site folder we have the following line: RedirectMatch 301 ^/knowledgebase/(.*) http://www.[domainname]/[whmcsfolder]/knowledgebase/$1 Ours is working perfectly. I appended this to my .htaccess in the root site folder (obviously replacing [domainname] with no luck. Still 404. I may just try the solution above (for now at least) but I also don't know where the setting for SEO URLs is. Unfortunately I haven't had enough time to rectify this issue but I just gave it 15 minutes with no luck. Where is the option for disabling "SEO URLs"? 0 Quote Link to comment Share on other sites More sharing options...
october Posted August 2, 2013 Share Posted August 2, 2013 Were you able to get this working? 0 Quote Link to comment Share on other sites More sharing options...
fdohmann Posted August 3, 2013 Share Posted August 3, 2013 We had the same problem. Your solution works! Rename the htaccess.txt in the whmcs folder to .htaccess, change nothing in it and add the line RedirectMatch 301 ^/knowledgebase/(.*) http://www.[domainname]/[whmcsfolder]/knowledgebase/$1 to the .htaccess in the root folder of your site. 0 Quote Link to comment Share on other sites More sharing options...
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