Jump to content

Invoice Due, WHMCS not running cards?


kpedana

Recommended Posts

Ok, so I have the cron setup (I get the nightly emails), what I did was "add" a product to a customer on the 9th which made the invoice due on the 10th. I understand I could have manually "Attempt Capture" which would run the card, correct? I didn't want to try that instantly but let it go until the 10th when it ran it's cron overnight to see if it would process that invoice. It didn't, am I missing something or was it supposed to try authorizing that charge automatically on the 10th?

 

Everything is setup correctly in the gateway and everything, according to the gateway log there was no failure/approval. According to the cron it didn't do anything, so outside of always manually "Attempt Capture" everytime we add a product to an existing customer, anyone have any ideas on why it wouldn't have tried authorizing the invoice?

Link to comment
Share on other sites

Oh no, my problem was someone signed up for something on the 9th (we're testing), the order form obviously auto-processed that "invoice". I then added a simple service to the account (same day) and it put the due date for the 10th. I seen the "Attempt Capture" option, but I figured it'd be a simple test to see if the system automatically tried processing it on the 10th.

 

It didn't. :P I'm sure it's "related" to your situation, but in my situation the invoice for the 10th never ran at all, so it didn't decline to begin with.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated