Coupon - 100% (Free Hosting) it Bills 2x Hosting with a 1x Discount

[9DollarDomains]

Hi. For a few minor sports clubs, non-profit orgs and local Church groups we offer Free hosting plans. We still charge them for the domain name renewal (so that we know they actually want and use the domain) but the hosting portion is free for them.

 

So, I've set this up in the Setup > Payments > Promotions as per the instructions, and in previous years, these special clients have received their invoices as intended, with

 

HOSTING = $149

100% DISCOUNT = $149

DOMAIN = $10

Total = $10

 

However, now they are getting this for some reason. It's billing them twice their normal plan price, and then giving them 1x the normal discount - but the 'free' hosting is no longer free.

 

HOSTING = $298

100% DISCOUNT = $149

DOMAIN = $10

Total = 159

 

I can manually go and change the invoice, and manually check the Product & Services hosting item to make sure the recurring price is $149 - but next billing cycle, it'll do it wrong again.

 

I'm thinking it feels like the Discount Promotion item has been munged somewhere because of some 'recalculate on save' I did or something, but I don't know where/how to fix it. Also, we only have about 6 clients with discounts like this, so I don't know if it's fixed or not for month's at a time - I'm not sure how to fix and test.

 

Thanx,

ToddC