sitesme Posted April 1, 2013 Share Posted April 1, 2013 Hi, I enabled the 2 factor login for admins and I am using the TBD (Time Based Tokens) using Google Authenticator on my iPhone. I have a few questions regarding this: 1) If I forget my mobile at home, or if it ran out of battery, how can I login into WHMCS? 2) Can I assign more than one device to the TBD for each user? Example: I would like to have Google Authenticator on iPhone and iPad to work with the same user. 3) If I lose my mobile, how can I create a new TBD on a new Google Authenticator in a new device? Many thanks 0 Quote Link to comment Share on other sites More sharing options...
ljesh Posted April 1, 2013 Share Posted April 1, 2013 1. When setting up OTP you get one key which you can use in extreme cases. This key can be used for case 1 or case 3. 2. Yes. 0 Quote Link to comment Share on other sites More sharing options...
sitesme Posted April 2, 2013 Author Share Posted April 2, 2013 Thanks for the explanations. For options 1 and 3: What if I lose the backup key or don't have it with me anymore? For 2: How can I associate multiple devices to the TBD devices? Thank you 0 Quote Link to comment Share on other sites More sharing options...
ljesh Posted April 2, 2013 Share Posted April 2, 2013 1. I really have no idea, I am curious myself too. 2. Start the setup, and scan the barcode with both/three devices. 0 Quote Link to comment Share on other sites More sharing options...
WorldWideWebDev Posted November 4, 2013 Share Posted November 4, 2013 Does anyone have an answer to this question? If i have lost my mobile, have a new phone and don't have the backup key, how do i run the initial install again to get the scan code on the screen? It seems i can set it up for a new user , but anyone already using an Oath code can't go back and repeat the setup?? 0 Quote Link to comment Share on other sites More sharing options...
Dev@SH Posted November 5, 2013 Share Posted November 5, 2013 If you have access to your database, you can find the admin ID that you would like to reset their 2factor codes for and run something like this.. UPDATE tbladmins SET authmodule=' ', authdata=' ' WHERE id='the Admin ID you wish to remove stored auth tokens for / reset auth tokens for'; Ex: UPDATE tbladmins SET authmodule=' ', authdata=' ' WHERE id='5'; This will prompt you to set up Google Authenticator for that user / you when you log in next ( assuming you require all admins to use 2 factor ) - - - Updated - - - We created a module to do this for us. If anyone would like to look at it, let me know. 0 Quote Link to comment Share on other sites More sharing options...
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