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Splitting Tickets

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#1 When you split a customers or staffs reply from a ticket and create a new one then the "new" split ticket should reflect in the log that it was split from Ticket #xxx... presently it shows that the staff member who split the ticket created it... which is not correct..


#2 When splitting a ticket, you should as the staff member be able to split any necessary internal private comments as well.. (presently you cannot) making splitting tickets complicated if a private commented needs to go with it..

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