Cerberus13 Posted March 18, 2013 Share Posted March 18, 2013 How can I stop cronos to invoice pending items. Some of the products we sell take a week to activate and sometimes more, but the system keeps charging clients even though the item is still in pending status. 0 Quote Link to comment Share on other sites More sharing options...
netwood Posted March 22, 2013 Share Posted March 22, 2013 I raised this issue a while ago. I believe there is no plan on changing this behaviour. We have solved it by creating the order but then put the pending order as "Canceled". This is the only way to stop the an invoice from being generated IFAIK. Then when the order is ready/installed then change the "Cancelled" order back to "Pending" or "Active". I know, it's crazy. 0 Quote Link to comment Share on other sites More sharing options...
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