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Cancelled (terminated) accounts still showing


thinksynergy

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I have an account that a client cancelled a few weeks ago. It was correctly listed as cancelled in WHMCS. However, today she decides she wants it again but it has disappeared. I assumed that as per the cancelled request it was terminated at the end date. It turns out it was terminated yesterday but for some reason it is still listed in WHMCS. Considering there is no longer a matching account in WHM surely it should not still be listed in WHMCS, or am I missing something here?

 

Thanks

 

Jim

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