knipper Posted March 2, 2013 Share Posted March 2, 2013 Hi All, I noticed that my "Income" which is displayed on the home page of the admin area when you log in was incorrect. It shows all credit card and Paypal amounts and totals correctly, but does not add in amount of Mail In Payments. (At least in my case) When the mail in payment was made, I added it to the invoice and marked paid. (This was a few weeks ago) when I noticed this yesterday, I went into the transactions area, and added a transaction showing a mail in payment. I waited overnight for the cron to run just in case. I checked again today... still not correct. Plus, now when I look at client I made payment for, it shows too much income paid in. So I will need to remove that manual entry of the transaction. Any suggestion how to get the income to correctly show mail in payments? 0 Quote Link to comment Share on other sites More sharing options...
Alex - Arvixe Posted March 2, 2013 Share Posted March 2, 2013 I think your looking at a bug as the idea is once you mark an invoice as paid then it adds to that total on the homepage. What version of WHMCS are you using? Might be best to create a support ticket on this & have them troubleshoot. 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted March 4, 2013 Share Posted March 4, 2013 when I noticed this yesterday, I went into the transactions area, and added a transaction showing a mail in payment. I waited overnight for the cron to run just in case. Dont add them as transactions, apply them to the/an invoice using the "add payments" tab which will do that for you 0 Quote Link to comment Share on other sites More sharing options...
knipper Posted March 7, 2013 Author Share Posted March 7, 2013 Sorry I didn't come back sooner. Here's the scoop. othellotech... I had applied a payment when it was originally received. (As noted in my original post) But was still not showing up why is why I tried adding the transaction. So I went and took a look at the invoice as well as both "payments" which were now showing under the clients history. The original one showed 00/00/0000 as the date stamp. I deleted the transaction I had added, I then edited the original one where the payment was added to invoice when it was received (by adding a date) - That fixed the total income. So it appears when I posted the initial payment, somehow the date didn't take. Without the date WHMCS won't include it in the total evidently. 0 Quote Link to comment Share on other sites More sharing options...
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