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Help with domain and resellerclub


Jinx13

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Hey, I have been testing my site but it seems that .com domains are failing.

 

I get other TLD to work in the resellerclub demo account but when I try with a .com it doesn't get sent.

 

I look in my whmcs and there is an error

 

"Registrar Error

Website doesn't exist for xxxtest.com"

 

I know I am missing something but couldn't find out what.

 

I notice that the nameservers are missing and when I try to set them correct then whmcs just says "name server change failed"

 

Thank you

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  • 2 weeks later...
  • 2 weeks later...

Hi, I had a customer purchase a domain however the same issue as above is happening.

 

Other domains seem to work fine in demo but .com is being an issue.

 

This latest .com is in a live environment but I am getting this issue still

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Ok seems I figured it.

 

Registrar Commands in client profile and then "register"

 

Is there anyway to automate it a bit more?

 

Something else I noticed is the payment was marked unpaid even though the paypal payment was received.

 

Could this be a reason for me having to manual register?

 

How could I get the invoice to be marked as paid upon payment?

 

Another thing is, is the expiry date supposed to be "00/00/0000"?

 

Thank you

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