rhbkweb Posted February 5, 2013 Share Posted February 5, 2013 Hello, Im looking for a experience WHMCS developer who can build a module for track and set SLA Response Times on the helpdesk. This feature should work as Kayako helpdesk does with their SLA Response Time Feature, to allow to set and define custom SLA response times per ticket, client, group, product or service. For more information about this project details and my exact needs, please read the following 2 links: http://forum.whmcs.com/showthread.php?67682-Can-WHMCS-support-system-helpdesk-do-this http://requests.whmcs.com/responses/sla-response-times-on-the-helpdesk-tickets To who is interested, please PM me directly. Thanks 0 Quote Link to comment Share on other sites More sharing options...
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